How do I return an item?
We want our customers to buy with confidence, which is why TheOnlineDrugstore offers a hassle-free, 100% satisfaction guarantee or your money back, no questions asked.
If we made the product error, please call us at (701) 672-0226, or email us at and we will send out a call tag to have the package picked up and shipped back to us at our expense. No muss, no fuss. Or, if you decide that you do not want an item, for any reason, we will refund the full cost of the item plus shipping, though you will be responsible for the return shipping cost.
Please include a copy of the sales receipt sent to you with your order or from the email confirmation at time order was placed. Please contact customer service if more information is required on returning an item. Thank you.
Please send any unopened, damaged or defective nonprescription* items to the following address:Parkenna Companies
387 11th St S
Wahpeton, ND 58075
* Due to legal restrictions, prescription medications cannot be returned. We apologize for any inconvenience this may cause. If you have any questions, please call our Customer Care Specialists at (701) 672-0226 and we will work with you personally to resolve any issues.
**Returns will only be accepted 30 days from order date.