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I am having problems adding items to my shopping cart
 

These are some of the most popular reasons your cart may continue to say, "empty" even after you have added to your cart. There may be other outlying issues beyond what is described here, but these have been the most discussed.

Tips:

  • Make sure that you are not behind a company firewall. This may block certain "cookies" and/or information from reaching the cart. Please check with your IT department if you are shopping for products at work. More resources: http://www.google.com/support/websearch/bin/answer.py?hl=en&answer=35851
  • Try another browser. If you are on IE7 or IE8, try Firefox.
  • Make sure www.theonlinedrugstore.com is not blocked in your browser.
  • Make sure Javascript is enabled: https://www.google.com/adsense/support/bin/answer.py?hl=en&answer=12654.
  • If you are using IE8, make sure to bring the security settings from High to Medium
  • If you are using virus software or an Adware program, make sure it is not blocking www.theonlinedrugstore.com
  • If you are using firewall software, make sure this site is on the safe list or unblocked

If you are still having issues, please contact Customer Service and send us your a.) browser name, b.) version and whether you are on a c.) PC or Mac.


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It is important to remember that all information provided here at TheOnlineDrugStore.com is strictly to be used for informational purposes only. None of the information is intended to diagnose, treat, cure or prevent any disease, and the descriptions we provide are based on those of the manufacturer. Manufacturers do change product ingredients periodically, so be sure to read all drug labels and warnings before beginning any new medication, vitamin or supplement. Take any contraindication warnings seriously, and consult a healthcare provider before beginning any new regimen if you have any existing conditions or questions about a product's safety. TheOnlineDrugStore.com makes no claims as to any product's effectiveness and is not liable for any mis-statements about products. For any questions or concerns about a particular product, please contact the manufacturer directly.