
| Shipping and Returns | |
| Do you ship to my country? | |
| Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time. | |
| How long does shipping take? | |
We want to insure that our customers get their products in a timely and cost-effective fashion, which is why we ship within 24hrs on most orders placed before 5 p.m. CST. We offer a variety of shipping options with competitive rates and convenient delivery times. Check out the shipping maps which can tell you estimated times when your purchase is scheduled to reach its destination: FEDEX Map
Postage will be added to the cost of the order and will depend on the total cost of items ordered and the delivery option chosen. The postage and packing charge will be clearly stated before your account is charged. All shipments are subject to product inventory availability, and orders placed on a weekend or holiday may not ship until the next business day. Shipments to Alaska and Hawaii addresses may require an additional delivery time. Sorry, but we do not ship to APO/FPO addresses. |
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| How much is my shipping? | |
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. For Free Shipping we use the most economical method available and may take 6 to 10 days at times, however, this is unusual. |
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| How do I return my product? | |
| Please read the return process for a full explanation on how to return a product. | |
| When will my order ship? | |
We want to insure that our customers get their products in a timely and cost-effective fashion, which is why we ship orders within 24 hrs on orders placed before 5 CST. All shipments are subject to product inventory availability, and orders placed on a weekend or holiday may not ship until the next business day. Shipments to Alaska and Hawaii addresses may require an additional delivery time. Sorry, but we do not ship to APO/FPO addresses.Note: after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment email confirmation when your order has shipped and tracking information within 24-48 hours of shipment. |
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